Frequently Asked Questions

All the information that you need with our answer to the frequest questions:

Please take a minute to fill in your document details by completing the online check-in received with your confirmation email.

THE ROOMS WILL BE AVAILABLE FROM 3.00 PM if you need to store your luggage you can do so from 9.30 am.
We are happy to inform you that our B&B is equipped with automatic opening.
Thanks to this service you will be able to check in online from home and receive the codes to access the structure and the room once the arrival time has been communicated in the FIRST step of the ONLINE CHECK-IN
On the day of departure check-out is expected by 10.30 am, extendable upon request and at our discretion based on availability.

The price available on the website are meant per room per night.

At the moment of reservation, a form of guarantee will be required. You can either leave the details of your credit card or pay a deposit by bank transfer.
The final payment will be at your arrival, unless a special non-refundable prepaid rate is chosen, in this case the full amount will be charged at the moment of reservation time and will not be refundable.
For all the details on our cancellation policy please click here

Yes, we we accept Visa and Mastercard.

Yes, free Wi-Fi service is available in all apartments areas.
The password will be given at the check-in.

There is no curfew! At the arrival you will be provided (we will deliver you) with the keys of the apartment to be independent and have access at any time of day or night.

You can find all the information you need to arrive at the B&B clicking here

In case you want to arrive by car, the nearest garage is Garage Sant'Antonino in via sant'antonino 13R, for a fee.
it always has space for our guests so just go directly and communicate that you are staying with us.

Prices are per room per night and include:

  1. Air Conditioning (hot / cold)
  2. Free Wi-Fi
  3. Smart TV (in some rooms)
  4. Bed linen and towels
  5. Hairdryer
  6. Courtesy Set
  7. Electric Kettle
  8. Coffee Pod Machine
  9. Iron and Ironing Board
  10. No-Smoking Rooms

Breakfast will be served from 7.30 to 10.30 in a patisserie near the B&B
You can choose between three menus with the products of the typical Italian breakfast.
The € 4.00 city tax per person per night is not included in the apartment price.

We are sorry, but we can not accept animals in our rooms.

We are sorry, but all our rooms are no smoking.

Children under 4 years old stay for free when staying in a baby crib/cot (crib/cot has to be requested to the reception in advance and is subject to availability). Maximum 1 baby crib/cot allowed per room.

Cancellations and / or modifications are FREE if requested within the terms specified during the booking and must be communicated via e-mail to .

For all the details on our cancellation policy please click here

Further Information

Take a look at all the details and our conditions

Contact Us

My Way Firenze
Via Nazionale, 17 - 50123 Firenze (Italy)

+39 055 294 815

055 280 450


Oteego Srl V.le Matteotti, 9 Firenze
P.I. 06867850486

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